DEMYSTIFYING PROCESS AUTOMATION

The current digital age is evolving at an exponential rate without historic precedent. Consumer demands for seamless, reliable experiences are driving businesses to dismantle legacy systems and build flexible, integrated processes. These new efficiencies are obscured in a chaotic and contested technological environment; one where transformative solutions are entangled with false promises and pitfalls. Businesses leaders must be able to discern returns from rhetoric, distinguishing mature solutions from prophetic exaggerations to integrate processes that reflect and advance customer outcomes.

DOCUSIGN and Connect Media gathered leading finance, legal and procurement executives from all sectors of the national economy to explore the factors that are arresting digital momentum in Australia. Their conversation uncovered a number of shared frustrations, as well as aligned opportunities – this is what they had to say.

DATA DRIVES THE FUTURE OF RETAIL

Customers, the protagonist of our retail narrative, are fundamentally changing. They are shopping in the moment, and that moment has become ubiquitous. Brands are challenging held business assumptions to remain part of the story.

CRITEO along with CONNECT MEDIA gathered a diverse group of leading retail executives to write the next chapter of this narrative. From conversion and attribution to segmentation and dissemination, there is no doubt the data-infused web that is retail can entangle brands. But for every shared struggle there is shared opportunity. Here is what they had to say.