Achieving the twin goals of digital convenience and security is a dynamic undertaking in today’s hypercompetitive, digitally entangled environment. Technology is advancing at an unprecedented pace, and businesses must reckon with this exponential rate of discovery to satiate the immense appetite consumers have for mobile, seamless interactions.
A once unfathomable number of devices are now destined to be connected under the Internet of Things, creating new opportunities for organisations to build creative, engaging, personal experiences. But each one of these consumer touchpoints is a source of vulnerability, and cyber-criminals have displayed their ability to evolve and mutate their attack patterns with pace and ferocity.
Ultimately, to deliver efficient, intuitive services in this frenetic technology landscape, organisations must intimately understand their consumers and strike an appropriate balance between immersive user interfaces and security. GBG gathered leading security, fraud and digital experts from all corners of the national economy to explore how the country’s leading organisations are walking this line on the way to securing competitive advantage.